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cms json excel xml cdn📋 Description
- Provide operational support across concurrent live streams with fast triage
- Coordinate tasks among production, partners, and on-shift engineers
- Collaborate with senior engineers on high-severity issues; root-cause analysis
- Deliver timely reports with metrics, incidents, mitigations, and follow-ups
- Contribute to tooling improvements; assist testing and automation to boost efficiency
- Manage customer notifications to meet service-level agreements
🎯 Requirements
- 4+ years in digital media space across partners of varying sizes
- 4+ years in live online video ops; signal acquisition and SCTE markers
- Experience managing Linear Programming schedules and Linear/Broadcast EPG
- Experience monitoring and troubleshooting CDN-related issues
- Familiarity with metadata concepts and XML/JSON feed formats
- Bachelor’s degree in Engineering or related discipline
🎁 Benefits
- Global mental health and financial wellness resources
- Healthcare (medical, dental, vision), life, disability, and commuter benefits
- Retirement options and paid time off
- Local statutory/voluntary benefits may apply
- Not all benefits exist in every location; confirm with recruiter
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