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customer service english escalation hindi live chatπ Description
- Monitor real-time order status and coordinate with partners to resolve issues
- Reach out to partners via calls or messages for order problems
- Collaborate with internal teams and external partners to ensure order fulfillment
π― Requirements
- Strong written and spoken English (Hindi/Urdu beneficial but not required)
- Live chat and phone support experience with strong etiquette
- Willingness to take ownership of issues/tasks
- Trustworthiness - handle sensitive personal information
- Rotational shift work including evenings and weekends
π Benefits
- Make a visible impact every day
- Learn fast in an entrepreneurial environment
- Build a career, not just a role
- Deliver together in an inclusive culture
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