Litigation Operations Manager

📋 Description

• Serve as strategic partner to the Chief Counsel for Litigation Operations on mission-critical initiatives requiring sophisticated analysis, structured problem solving, and cross-functional leadership.
• Lead the design, development, and maintenance of dashboards and reporting tools used by firm leadership and litigation teams to drive decision-making.
• Oversee large-scale operational workstreams supporting litigation campaigns, including client outreach, records collection, evidence review, and claims administration.
• Manage and develop relationships with external vendors responsible for client communications, technology solutions, and operational support, ensuring performance against defined KPIs and service-level expectations.
• Partner with attorneys and product teams to design and optimize client-facing applications, forms, and communications to maximize engagement and efficiency.
• Identify process inefficiencies and implement scalable solutions to improve execution across litigation operations.

🎯 Requirements

• Highly structured, strategic thinker with strong analytical and problem-solving capabilities.
• Advanced quantitative skills and data interpretation.
• Demonstrated ability to lead complex projects from conception through execution.
• Excellent organizational skills and meticulous attention to detail.
• Advanced proficiency in Microsoft Excel.
• Experience with SQL or related query languages and data platforms.

🎁 Benefits

• Benefits package included.
• Year-end discretionary performance bonus.