Related skills
customer support ai operations investor relations fund administration๐ Description
- Handle inbound LP inquiries on fund economics, capital calls, wires, distributions.
- Maintain response quality across high-volume investor communications.
- Develop deep product knowledge of AngelList's fund administration platform.
- Identify urgent issues, escalate with context, and surface edge cases.
- Contribute to improving processes, playbooks, and tooling, including AI-driven workflows.
- Support relationship management with key LP customers.
๐ฏ Requirements
- Write clearly and adapt tone for institutional LPs vs. first-time investors.
- Curious about how capital flows in private markets and its operational complexity.
- Take initiative, be a team player, proactive problem solving.
- Stay composed under pressure and maintain quality during busy periods.
- Comfortable using AI tools to work faster and smarter.
- 0-1+ years in a customer-facing role seeking responsibility from day one.
๐ Benefits
- Hybrid NYC role with 2 in-office days per week.
- Benefits to support life inside and outside of work.
- Opportunity to shape investor experience at scale.
- Equity package included.
- Access to learning resources and cross-functional collaboration.
- Culture of precision, urgency, and long-term thinking.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest โ finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!