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data analysis customer success french saas english📋 Description
- Manage onboarding, account setup, and ongoing client relationships
- Coordinate with Sales Managers for a seamless client journey
- Analyze hotel performance data and propose direct bookings initiatives
- Monitor results and help clients make data-driven decisions
- Collect and relay client feedback to improve product and services
- Collaborate with technical teams to improve processes and shared knowledge
🎯 Requirements
- 2 to 3 years of experience in Client Success or Account Management
- Proficient in French and fluent in English
- Hospitality industry experience is highly valued
- Comfortable with data analysis and tech tools
- Customer-focused, proactive, and autonomous
- Strong communication and problem-solving skills
🎁 Benefits
- Flexible work: work from home or in global offices
- Flexible time off: autonomy to manage your work-life balance
- Collaborative team: high-bar, friendly, creative, and passionate colleagues
- Career development: training and growth opportunities
- Impactful work: shape products relied on by 75,000+ users worldwide
- Referral bonuses: earn rewards for bringing in new talent
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