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LightEdge

Director of IT Program Management

Hybrid All Other
Added
32 minutes ago
Location
Type
Full time
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Not Specified

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Related skills

program management change management ai data governance enterprise it

LightEdge is seeking a seasoned Director of IT Program Management to drive enterprise-level technology initiatives and oversee the strategic alignment of IT programs with company objectives. This leader will be responsible for guiding cross-functional technology programs, optimizing business-critical processes such as Quote-to-Cash, Onboarding/Offboarding, AI adoption, and Master Data Management, and ensuring disciplined governance across the IT portfolio.

Reporting directly to the CIO, this role will play a pivotal part in translating vision into execution, ensuring technology delivery is streamlined, value-driven, and future-ready.

Responsibilities:

  • Strategic Leadership

  • Define and champion the IT Program Management function, setting the vision, strategy, and standards for program execution and governance.
  • Partner with the CIO and executive leadership to prioritize IT investments that enable business growth and operational efficiency.
  • Collaborate closely with the Operations PMO to ensure alignment, eliminate duplication, and drive coordinated delivery of enterprise-wide initiatives.
  • Act as a change agent, ensuring that IT programs deliver transformative impact across the enterprise.

    • Core Business Process Enablement

  • Direct technology enablement for mission-critical processes:
  • Quote-to-Cash (QTC): Drive end-to-end integration and automation across sales, billing, and finance platforms.
  • Onboarding & Offboarding: Modernize and streamline processes for both employees and customers to enhance experience and compliance.
  • AI Adoption: Lead integration of AI into business and IT workflows to drive innovation and efficiency.
  • Master Data Management (MDM): Establish governance and accountability to ensure trusted, high-quality data across the organization.

    • Portfolio & Governance Oversight

  • Establish and oversee the IT portfolio management framework, ensuring that all initiatives are strategically prioritized, transparent, and delivering measurable business outcomes.
  • Implement and refine intake and demand management processes that balance business needs with IT capacity.
  • Govern delivery practices across the IT organization to ensure alignment, scalability, and risk management.

    • Program Delivery & Execution

  • Oversee execution of cross-functional IT initiatives, ensuring scope, schedule, budget, and quality are consistently met.
  • Manage interdependencies across programs and identify opportunities for synergies.
  • Drive adoption of program management best practices and continuous improvement in delivery methodologies.

    • Executive & Stakeholder Engagement

  • Serve as the primary liaison between IT and business leadership on all program and portfolio matters.
  • Ensure effective communication, transparency, and reporting of IT program performance at the executive and board levels.
  • Build strong partnerships across business units, including alignment with theOperations PMO, to ensure enterprise-wide coordination and unified delivery.

    • Education and Experience:

  • Bachelor’s degree in Information Technology, Business, or related field (Master’s preferred).
  • 10+ years of experience in IT program and portfolio management, with at least 5 years in a senior leadership role.
  • Proven expertise in leading enterprise-scale IT initiatives and business process transformation.
  • Strong knowledge of enterprise applications and business processes across finance, HR, operations, and sales.
  • Demonstrated success in establishing IT governance, portfolio management, and intake frameworks.
  • Experience with AI initiatives and master data management is highly desirable.
  • Executive presence with exceptional communication, stakeholder engagement, and leadership skills.
  • Professional certifications such as PMP, PgMP, or SAFe Agilist strongly preferred.

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