Related skills
hubspot salesforce braze gainsight iterable📋 Description
- Build and launch lifecycle campaigns across email, in-app, SMS, and push.
- Translate lifecycle maps into programs and assets (welcome flows, nudges, prompts).
- Own QA: audience checks, testing, tracking validation, post-launch monitoring.
- Monitor health signals and triggers with Data and Ops for targeting and reporting.
- Collaborate with Lifecycle Marketing, Support, GTME, and Sales on playbooks.
- Maintain live journeys catalog: docs, naming conventions, change logs.
🎯 Requirements
- 2-5 years in B2B SaaS in customer success/digital lifecycle roles.
- Hands-on with lifecycle tools: Customer.io, Braze, Iterable, HubSpot, Salesforce, Totango, Gainsight.
- Comfort with segments, triggers, and event data; able to spot targeting issues.
- Strong attention to detail; clear documentation.
- Analytical mindset; read dashboards and summarize results.
- Excellent written communication; craft lifecycle messages; remote-friendly.
🎁 Benefits
- Equity
- Company bonus or sales commissions
- 401(k) plan
- At least 10 paid holidays per year, flex PTO, and parental leave
- Employee assistance program and wellbeing benefits
- Life/AD&D/STD/LTD insurance; FSA/HSA; medical, dental, and vision benefits
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