Related skills
customer support salesforce sales operations analytical skills microsoft office suite📋 Description
- Oversee and process all aspects of license management for UiPath.
- Ensure accurate license information is provided to customers.
- Collaborate with Sales, customers, and Finance/Accounting/Legal teams.
- Deliver first-level licensing support via our ticketing platform.
- Support Enterprise Sales to enhance client satisfaction and growth.
- Complete additional tasks as assigned
🎯 Requirements
- 3+ years of experience in Sales Operations, Product Support or Customer Support.
- Proficiency with Microsoft Office Suite; hands-on Salesforce experience.
- Fluent written and spoken English required.
- Ability to adapt quickly to changing situations.
- Flexibility to support multiple teams across time zones (APAC).
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving, analytical, and time-management skills.
- Committed to continuous learning and product knowledge.
- Apply knowledge of specific processes/products to answer inquiries.
- Previous customer service or sales support experience desirable.
🎁 Benefits
- Flexible hybrid/office/remote work options vary by team.
- Inclusive, diverse workplace with equal opportunities.
- Reasonable accommodations available on request.
- Privacy policy and disclosures available.
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