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compliance customer service blockchain training omni-channel📋 Description
- Be the first point of contact for customers
- Handle inquiries via omni-channel and process applications
- Educate customers on Figure and products
- Promote brand loyalty with phone, chat, and email support
- Provide technical support and troubleshooting
- Salary: $27.08–$28.85/hr; monthly bonus $0–$1,300
🎯 Requirements
- BA/BS preferred, 1+ year in a customer-facing role
- Active Missouri MLO license within last 5 years preferred
- Able to obtain Missouri MLO licensing within 60 days
- Dependable, reliable team player
- Flexible to ongoing process refinements
- Confident, friendly, compassionate communication
🎁 Benefits
- Comprehensive health, vision, and dental insurance
- Employer-paid premiums for employees and dependents on select plans
- HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance
- 11 observed holidays and PTO
- Up to 12 weeks paid family leave
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