Related skills
crm slack salesforce saas sql📋 Description
- Guide internal teams on business apps usage
- Manage system access requests and Slack/Zendesk issues
- Escalate issues to Product, O2C, Deal Desk, Systems Eng
- Document and tag interactions for reporting
- Collaborate with internal teams for a smooth support experience
- Stay updated with system changes and best practices
🎯 Requirements
- 2-3 years in live chat support
- Familiarity with sales processes and business apps
- Proficiency with Zendesk, Slack, and admin tools
- Strong analytical and problem-solving skills
- Excellent written and verbal communication
- Ability to prioritize tasks and multi-task
- Experience documenting and tagging support interactions
🎁 Benefits
- Fully remote work arrangement
- Shifting schedule
- Equipment provided
- HMO
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!