Related skills
data analysis customer service process improvement ai underwriting📋 Description
- Review policies for eligibility and insurability per guidelines
- Evaluate and process coverage requests with accurate risk assessment
- Communicate underwriting decisions via clear, empathetic emails
- Identify trends and recurring issues to improve guidelines and processes
- Collaborate with AI-driven underwriting tools to boost speed and accuracy
- Contribute to improving customer experience by reducing workflow friction
🎯 Requirements
- 1+ years underwriting (car preferred) and 2+ years customer-service
- Strong analytical and creative problem solving
- Excellent written and verbal communication
- Adaptability to changes in process and system functionality
- Independent work style with strong workload management
- Attention to detail and ability to multi-task
🎁 Benefits
- Salary: $24.04-$27.64/hour, plus equity and benefits
- Remote role with flexible work options
- Opportunity to work with AI-driven underwriting tools
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