Office Experience Admin

We’re looking for a highly motivated and detail-oriented Office Experience Admin who’s eager to shape the day-to-day experience of our vibrant Amsterdam office while also supporting People Operations. In this role, you’ll be both a cultural ambassador and a trusted partner for our Makers, blending warm hospitality with structured, reliable support in Office and HR operations.

Our AMS office is home to sharp minds from nearly 40 nationalities (and a few office dogs you’ll come to know and love). We’re proud of our inclusive, mission-driven culture—where caring for people and the planet is part of what we do every day.

What you’ll do

• Keep the office running smoothly, safe, and welcoming—ensuring employees feel at home.

• Manage front-of-house and facilities (supplies, swag, mail, events, plants, and the little touches that make the space cozy and vibrant).

• Support onboarding and create meaningful first-day experiences for new joiners.

• Partner with IT and Office Ops to resolve issues quickly and maintain a seamless workplace experience.

• Manage contracts, leave, and benefits administration, ensuring all processes run smoothly and legal timelines are met.

• Identify and implement automation opportunities to make processes more efficient and scalable.

• Collaborate closely with the AMS People Ops Manager, acting as a trusted partner on reporting, analysis, and ad-hoc projects to provide insight and process improvements

What you’ll need

• 3–5 years’ experience in People Ops, HR administration, or Office Management (ideally in an international/tech environment).

• Proven experience within office / facility management or project management, or as an administrative assistant (ideally within a startup environment or in a People Ops-related role)

• Empathy, a strong EQ, a warm demeanor, and the desire to connect with people and make a difference

• Superb English skills, with the ability to strike the right tone and nuance when communicating with colleagues

• Prior knowledge of the hospitality and event industry in Amsterdam

• Service-oriented mindset, a high level of initiative, and a constant sense of innovation.

• Ability to physically work from our AMS office at least four days a week

• Highly organized, detail-oriented, and reliable, with excellent documentation skills.

• Experience with reporting and strong data literacy (comfortable with Sheets, pivots, analysis).

• Discreet and trustworthy with confidential information.

• Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture