Legal Trust & Risk Lead

📋 Description

• Serve as the primary intake point for Trust & Risk tickets to Legal.
• Review, assess, and triage inquiries to determine when true legal input is needed.
• Resolve or redirect non-legal matters using playbooks and policy guidance.
• Identify escalation patterns to improve upstream guidance and documentation.
• Build and maintain intake/routing frameworks, templates, macros.
• Partner with Legal, Trust & Risk, Policy, and Product teams.

🎯 Requirements

• 4+ years of experience in Trust & Safety, Risk Operations, Legal Operations, or Compliance.
• Strong judgment; distinguish operational, policy, and legal issues.
• Excellent communication; comfortable interfacing with attorneys and cross-functional teams.
• Proven ability to manage intake queues and triage workflows.
• Highly organized, analytical, and proactive in fast-paced environments.
• Builder mindset; create scalable processes and cross-functional collaboration.

🎁 Benefits

• $95,000–$155,000/year base, plus benefits and equity.
• Final salary based on level, experience, and skills.
• Flexible PTO and company-wide holidays.
• Health Insurance: Medical, Dental, Vision.
• Work From Home support and home office setup allowance.
• Monthly cellphone and internet stipend.