Legal Support, Senior Associate

📋 Description

• Provide exceptional service in all merchant, partner, staff, and external interactions.
• Resolve POS inactivity issues using available resources.
• Actively monitor assigned accounts and provide timely updates.
• Field calls, emails, and tickets to diagnose and resolve issues.
• Address legal concerns (UCC lien/levy, bankruptcy) with Risk and Accounting.
• Assist with preparation of litigation documents, subpoenas, and agreements.
• Conduct legal research under guidance from Legal Department.
• Review and advise on Salesforce-related concerns.
• Maintain professionalism while deescalating complex situations.

🎯 Requirements

• Self-starter with ability to work independently.
• Strong organizational skills to manage multiple tasks.
• Exceptional communication skills, written and verbal.
• Ability to work in a fast-paced environment with tight deadlines.
• Flexible to adjust hours to resolve urgent matters.
• Dedication to learning Shift4's products and services.
• Bilingual skills are a plus, but not required.