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fintech compliance legal customer service crypto📋 Description
- Attending inquiries from global legal authorities, delivering high-quality service.
- Liaising with compliance, risk and customer service; escalates as needed.
- Maintaining knowledge of company products to inform external stakeholders.
- Building strong relationships with partners and external stakeholders.
- Escalate queries to Supervisors per operations guidance.
- Support enhancements of the team function.
🎯 Requirements
- Law/compliance degree or related field showing critical thinking.
- Proficiency in English plus at least one EU language (spoken/written).
- Experience in a legal role or customer service.
- Excellent communication and writing skills; detail-oriented.
- Ability to work independently and in a team.
- Comfortable in a fast-paced, dynamic environment with shifting priorities.
- Strong people skills; handle difficult situations calmly.
🎁 Benefits
- Competitive total compensation package
- L&D programs and education subsidy for employee growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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