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customer service scheduling property management leasing lease processing๐ Description
- Work with prospects, answer internet leads, schedule appointments, and tour the community.
- Process leasing applications, prepare lease paperwork, collect deposits, and sign leases.
- Provide strong customer service to residents; assist with renewals, notices, early termination, adding a pet, transfers, and account questions.
- Coordinate with maintenance; walk apartments for readiness; monitor property needs; follow up on work orders.
- Create a great move-in experience for residents.
- Handle move-outs and security deposit dispositions.
๐ฏ Requirements
- Strong customer service and administrative experience.
- Background in customer service, sales, or hospitality; property management experience welcome.
- Willingness to learn; training and coaching provided for professional development.
- Excellent communication, time management, and organizational skills.
- Ability to work in a fast-paced environment, multi-task, and collaborate with maintenance.
- Positive, energetic, detail-oriented, and motivated to succeed.
๐ Benefits
- Training and coaching for skill development.
- Professional development opportunities.
- Family-like team culture and supportive environment.
- Equal Opportunity Employer.
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