Related skills
customer service inventory management leadership hospitality scheduling๐ Description
- Assume full accountability for cafe operations in the absence of the Cafe Leader.
- Foster a culture of respect, inclusivity, and continuous learning within the team.
- Communicate and uphold Blue Bottle's sustainability values, motivating the team.
- Assist in recruiting a diverse team and manage performance through feedback.
- Optimize staffing and shift management to deliver hospitality.
- Enhance guest experience through engagement and product education.
๐ฏ Requirements
- Adept at coaching diverse learners, with patience and adaptability.
- A catalyst for excellence, setting and upholding high standards.
- Excellent communicator, delivering feedback with tact and empathy.
- Exhibits sound judgment and proactive problem-solving.
- Collaborative strategist who streamlines processes and communicates clearly.
- Committed to empathy and meaningful connections with staff and guests.
๐ Benefits
- Comprehensive health, dental, and vision coverage starting on day one.
- Best-in-class coffee training and continuing education.
- 401(k) plan.
- Paid time off and paid volunteer hours.
- 50% discount on all products, online and in-cafe.
- 2 free drinks during shifts for cafe team members.
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