Related skills
account management telecommunications📋 Description
- Lead TAM resolves complex issues for key accounts with strong tech and service
- Provide SME in two or more technical areas
- Expand product usage and serve as a reference for prospects
- Manage NICE's largest, most complex accounts
- Collaborate to improve processes and technology and meet growth goals
🎯 Requirements
- 10+ years in a technical/service role in software, telecom or contact center
- Demonstrated technical problem solving proficiency
- Excellent analytical and troubleshooting skills with end users
- Excellent customer service and communication skills, verbal and written
- Advantageous: extensive software, telecommunications and IP Telephony
- Analytical, inquisitive, service- and team-oriented, friendly, early adopter
🎁 Benefits
- Join a global market leader with opportunities to learn and grow
- Fast-paced, collaborative and creative environment
- Internal career opportunities across multiple roles, disciplines and locations
- Equal opportunity employer with inclusive culture
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