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slack okta bash aws python📋 Description
- Primary escalation point for Service Desk; resolve complex issues.
- Own maintenance, configuration, availability of core IT services.
- Incident Manager during outages and security incidents; clear comms.
- Identify recurring issues; implement long-term fixes.
- Advanced Google Workspace support: email, security, integrations.
- Troubleshoot IT SaaS including Okta, Google Workspace, Slack, Zscaler.
🎯 Requirements
- Hands-on problem solver; takes ownership; drives ops excellence.
- Experienced with Google Workspace, Slack, Okta, and API admin.
- Virtualization and cloud know-how: AWS, VMware, or equivalent.
- Scripting/automation with Bash, Python, or Ruby.
- Proficient with Jira, Git, and GAM tooling.
- Designs and improves IT services; strong communication.
🎁 Benefits
- Competitive compensation; may include equity.
- Retirement and Employee Stock Purchase Plans.
- Flexible paid time off.
- Medical, dental, vision, life, disability coverage.
- Fertility benefits and equal paid parental leave.
- Learning stipend and professional development.
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