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kpi customer service inventory management pos leadershipπ Description
- Lead by example to coach a friendly store team.
- Empower associates with personalized product recommendations.
- Drive consultative selling and product education.
- Enroll guests in rewards program; capture customer insights.
- Resolve customer concerns with empathy and professionalism.
- Promote a respectful, inclusive, collaborative store culture.
π― Requirements
- Must be 21+ with HS diploma or GED.
- 1+ year customer-facing or sales experience.
- 1+ year using POS systems and cash handling.
- 6+ months leadership in retail environment.
- Familiar with SOPs, safety, and loss prevention.
- Strong customer service, communication, and problem-solving.
π Benefits
- Career growth opportunities
- Generous PTO and parental leave
- 401(K) retirement plan
- Life and disability insurance
- Community involvement
- Referral bonuses and product discounts
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