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customer service inventory management pos leadership sops📋 Description
- Lead by example to deliver warm, welcoming customer experiences.
- Coach team to provide personalized product recommendations.
- Drive consultative selling with open-ended questions and active listening.
- Build loyalty by enrolling guests in rewards programs and capturing insights.
- Manage opening/closing duties, cash reconciliation, and inventory checks.
- Maintain a compliant, high-performing store and great guest service.
🎯 Requirements
- Must be 21+ years old.
- High School Diploma or GED.
- At least 1 year in customer-facing or sales roles.
- At least 1 year of POS and cash handling experience.
- Minimum 6 months leadership in retail and 6 months store ops (opening/closing, cash reconciliation).
- Flexible schedule including evenings, weekends, holidays, and occasional overnights.
🎁 Benefits
- Career Growth Opportunities
- Competitive Pay and Benefits
- Generous PTO and Parental Leave
- 401(K) Retirement Plan
- Life/ Disability Insurance
- Referral Bonuses and Product Discounts
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