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data analytics ai servicenow lean six sigma📋 Description
- Lead end-to-end People Operations across the employee lifecycle.
- Apply Lean, Six Sigma, and service design to optimize processes.
- Design and evolve Tier 1 and Tier 2 shared services model.
- Drive AI-driven automation to reduce manual work and enable self-service.
🎯 Requirements
- 6–8+ years of experience in People Operations, HR shared services, or operational excellence roles
- Deep expertise in tiered HR service delivery, case management, SLAs, knowledge bases
- Hands-on Workday HCM experience; familiarity with ServiceNow or similar HR platforms
- Proven experience in process redesign, shared services transformation, and global operations
- Lean, Six Sigma, or other HR process improvement methodologies
- AI and automation fluency; AI-driven solutions and workflow automation
🎁 Benefits
- Supporting Your Well-Being
- Driving Social Impact
- Developing talent and fostering connection
- Equity and bonus where applicable
- Health, dental, and vision insurance
- 401(k) with match and generous PTO
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