Lead Partner Success Implementation Engineer

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

integrations saas configuration apis deployment

📋 Description

  • Lead-level technical guidance and platform expertise for partners.
  • Champion product enhancements addressing complex partner needs.
  • Run escalated support to ensure timely resolution and root-cause analysis.
  • Oversee complex partner implementations: config, integrations, deployment.
  • Define readiness criteria and smooth handoff to steady-state support.
  • Drive partner enablement programs and mentor engineers.

🎯 Requirements

  • 7+ years in implementation engineering or related role.
  • Strong expertise diagnosing complex issues across integrations, APIs, config.
  • Exceptional communication translating technical concepts to diverse audiences.
  • Proven ability to lead technical projects and influence stakeholders.
  • Travel up to 20% regional travel; some international travel may be needed.
  • Nice-to-have: channel/reseller partnerships and global SaaS experience.
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