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data analysis people management dashboards kpis lean📋 Description
- Hire and manage a team; oversee performance, growth and HR tasks.
- Monitor dashboards and KPIs; drive action plans when issues arise.
- Understand team work; make volume-based decisions to serve customers.
- Lead team huddles; connect colleagues to mission and values.
- Drive engagement; foster an inclusive culture aligned with Oscar values.
- Lead continuous improvement to build a high-performing team.
🎯 Requirements
- 2+ years experience in fast-paced operations or customer service
- 2+ years direct people management experience
- 2+ years using data and metrics to drive improvements
- Strong verbal and written communication skills
- Experience working with teams in multiple locations and disciplines
🎁 Benefits
- Medical, dental, and vision benefits
- 11 paid holidays and paid sick time
- Paid parental leave
- 401(k) plan with company matching
- Life and disability insurance
- Unlimited vacation and annual performance bonuses
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