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windows zoom voip macos vmware📋 Description
- Perform daily system monitoring and verify hardware, resources, and key processes.
- Provide OS, app, hardware, VoIP, and collaboration support for on-site/remote users.
- Deliver high-touch, white-glove support to executive leadership with proactive troubleshooting.
- Provide advanced audio/video conferencing and meeting room support for executive meetings.
- Perform desktop/laptop hardware upgrades and manage inventory lifecycle.
- Ensure onboarding/offboarding including account provisioning and device prep.
🎯 Requirements
- 5-8+ years IT support or sys admin with executive-level support.
- Windows and macOS troubleshooting.
- Experience with Teams including Teams Rooms, Zoom, and executive conferencing.
- VoIP, VDI Windows 365, and enterprise devices (Dell/Lenovo/Surface/Apple).
- Virtualization VMware Workstation or Hyper-V.
- PowerShell scripting, Windows task scheduling, and backup/recovery.
🎁 Benefits
- Competitive salaries and a meaningful bonus program.
- Excellent benefits healthcare and retirement matching.
- Comprehensive life insurance and employee assistance program.
- Time off plans and paid company holidays.
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