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integrations javascript html saas sql📋 Description
- Lead end-to-end onboarding, coordinating tech implementation with teams and clients
- Own and drive technical integration for new clients from onboarding to support
- Design and refine onboarding and implementation practices for efficiency
- Communicate with clients on integration processes, timelines, and expectations
- Manage support requests on ticketing platforms to ensure timely resolution
- Own customer technical issues end-to-end: troubleshoot, root cause, resolve, and communicate
🎯 Requirements
- HTML, JavaScript, SQL, REST APIs – hands-on
- Design, implement, and troubleshoot complex integrations
- Lead onboarding engagements and client implementations
- Proven value from hands-on AI applications
- Collaborate across Product, Engineering, Client Success
- 6+ years in a senior SaaS/digital marketing tech role
🎁 Benefits
- Flexible Working: Responsible PTO and flexible environment
- Health & Wellness: Up to 12 therapy sessions; gym reimbursement
- RSUs: Equity with 3-year vesting
- Growth: Coursera access and PXA courses
- Parental Support: 26 weeks primary, 13 weeks secondary
- Tech Support: Home office stipend and internet allowance
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