Analyze customer sentiment data to identify pain points and opportunities.
Pull internal data across sources to size impact on KPIs.
Create presentations that combine quantitative findings with qualitative insights.
Collaborate with Operations and stakeholders to translate questions into a project plan and share findings.
Support end-to-end improvements to the customer experience across Grow Therapy touchpoints.

🎯 Requirements

4+ years in analytical roles.
Intermediate SQL skills.
Dashboards experience.
Healthcare experience (patient/provider/payor).
Data-driven CX improvements; nice-to-have: surveys & journey mapping.

🎁 Benefits

Comprehensive health coverage (medical, dental, vision).
Parental leave: up to 18 weeks with a new child stipend.
401(k) and equity opportunities.
Stipends for home office, meals, remote perks.
Flexible PTO, holidays, winter break.
Mental health support and wellness stipends.

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