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qa training data validation uat ukg wfm pro๐ Description
- Lead discovery sessions with clients and identify solution recommendations.
- Document client needs and map outcomes to WFAI capabilities.
- Configure and validate the WFAI platform for each customer.
- Conduct hands-on testing of environments, workflows, and configuration.
- Lead training, UAT, and go-live activities with customers.
- Collaborate with the project team to monitor progress and improve playbooks.
๐ฏ Requirements
- Healthcare staffer, scheduler, or workforce management practitioner.
- Hands-on experience with technical training and scheduling tech.
- Experience in rapidly evolving or newly formed roles.
- Experience using or supporting UKG WFM Pro (implementation or rollout).
- Strong critical-thinking for complex issues in dynamic client environments.
- Excellent written and verbal communication; able to simplify concepts.
- High attention to detail and ability to manage multiple priorities.
- Collaborative, proactive mindset focused on delivering an exceptional customer experience.
๐ Benefits
- Free premium medical, dental, life and vision insurance
- Generous 401(k) match
- Unlimited DTO โ we believe in time off!
- Company-sponsored virtual events, happy hours and team-building; birthday treat
- Virtual yoga, meditation or boot camp classes offered daily
- Celebrations for goal achievements and rewards
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