Related skills
customer success data infrastructure ai generative ai martech📋 Description
- Guide customers through the full lifecycle, driving adoption and value.
- Collaborate with Sales, Implementation, Product, and Engineering.
- Define success with customers and manage ongoing relationships.
- Lead cross-functional efforts to maximize platform impact.
- Partner with customers to align on value, ROI, and outcomes.
🎯 Requirements
- 12+ years in enterprise customer success, consulting, or digital transformation.
- Data infrastructure or analytics experience.
- Background with consumer brands.
- Experience in personalization, paid media, lifecycle marketing.
- Proven ability to influence decision-makers with advocacy.
- Practitioner-level knowledge of martech tools and workflows.
- AI-curious mindset; leverages generative AI for client materials.
🎁 Benefits
- 100% employee healthcare coverage.
- Transportation subsidies.
- Snacks and a comfortable in-office environment.
- Self-managed PTO and flexible work arrangements.
- Inclusive culture with growth opportunities.
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