Lead Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

data analytics stakeholder management ai cross-functional collaboration martech

📋 Description

  • Lead CSM guiding customers through lifecycle and adoption
  • Collaborate with Sales, Implementation, Product, and Engineering to drive value
  • Define success, drive adoption, and manage ongoing customer relationships
  • Serve as strategic partner to align customer goals with Amperity’s platform

🎯 Requirements

  • 12+ years in enterprise customer success, consulting, or digital transformation
  • Data infrastructure or analytics background
  • Experience with consumer brands and personalization
  • Proven ability to influence decision-makers with advocacy
  • Practitioner-level knowledge of martech tools and workflows
  • AI-curious mindset; leverage generative AI for exec summaries

🎁 Benefits

  • 100% employee healthcare coverage
  • Transportation subsidies
  • Flexible, self-managed PTO
  • New-hire equity grant and stock options
  • Hybrid work model with in-person/remote options
  • Team events and activities, in-person and remote
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs →