Related skills
data analytics stakeholder management ai cross-functional collaboration martech📋 Description
- Lead CSM guiding customers through lifecycle and adoption
- Collaborate with Sales, Implementation, Product, and Engineering to drive value
- Define success, drive adoption, and manage ongoing customer relationships
- Serve as strategic partner to align customer goals with Amperity’s platform
🎯 Requirements
- 12+ years in enterprise customer success, consulting, or digital transformation
- Data infrastructure or analytics background
- Experience with consumer brands and personalization
- Proven ability to influence decision-makers with advocacy
- Practitioner-level knowledge of martech tools and workflows
- AI-curious mindset; leverage generative AI for exec summaries
🎁 Benefits
- 100% employee healthcare coverage
- Transportation subsidies
- Flexible, self-managed PTO
- New-hire equity grant and stock options
- Hybrid work model with in-person/remote options
- Team events and activities, in-person and remote
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