Lead Client Services Project Manager, CX

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce agile power bi pmp genai

๐Ÿ“‹ Description

  • Lead high-visibility software and AI/GenAI projects, aligning scope and timelines.
  • Manage project plans, schedules, RAID logs, and all core project documentation.
  • Provide clear and consistent communication with executive leadership.
  • Drive ownership and accountability.
  • Manage escalations with professionalism and urgency.
  • Guide teams through the project lifecycle.

๐ŸŽฏ Requirements

  • 8+ years leading complex, customer-facing software delivery projects.
  • Proven delivery across Agile, Waterfall, and hybrid methodologies.
  • Experience delivering technical, SaaS, and AI/GenAI projects.
  • Strong analytical skills with proven risk, revenue, and escalation management.
  • PMP certification required.
  • Excellent communication and expectation management.

๐ŸŽ Benefits

  • Global, fast-paced environment with opportunities for growth and career development.
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