Lead Client Services Program Manager, Actimize

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

analytics machine learning project management fraud detection aml

πŸ“‹ Description

  • Lead and mentor project teams to deploy NICE Actimize solutions.
  • Deliver managed analytics services for fraud/AML across North America.
  • Ensure high-quality service delivery and value realization.
  • Manage multiple concurrent client programs and outcomes.
  • Lead ML models, model tuning, analytics and KPI tracking.
  • Build long-term client relationships and communicate progress.

🎯 Requirements

  • 8+ years in finance domain with leadership/management.
  • Strong expertise in machine learning and analytics for financial crime.
  • Experience delivering cloud-based analytics services.
  • Excellent client relationship management and stakeholder communication.
  • Ability to set goals, drive KPIs, and manage service health.
  • BA/BSc in relevant field.

🎁 Benefits

  • NiCE-FLEX hybrid work model: 2 days in office, 3 remote.
  • Global company with career opportunities across roles/locations.
  • Collaborative, fast-paced team environment.
  • Opportunity to work with AI-based solutions and analytics.
  • Competitive benefits and growth opportunities.
  • Exposure to senior leadership and stakeholder engagement.
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