Lead Claims Adjuster - Appeals

Added
1 hour ago
Type
Full time
Salary
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Related skills

communication auditing siu bbb medical_records_review

πŸ“‹ Description

  • Lead Appeals role in Specialty Claims; end-to-end process.
  • Review medical records and claim history to decide overturn/uphold.
  • Provide clear, empathetic determinations to policyholders.
  • Communicate determinations to policyholders via calls and emails.
  • Liaise with DOI/BBB; support SIU/audits as needed.

🎯 Requirements

  • Initiative and independent judgment for complex tasks.
  • Excellent written and verbal policy language explanations.
  • Analytical thinking in a high-volume environment.
  • Team player; collaboration and claims integrity.
  • Highly organized; proactive and fast-paced.
  • Remote work ability while collaborating with others.
  • Active P&C Adjuster License or willingness to obtain.
  • Bachelor's Degree or CVT/LVT/RVT or related veterinary experience.

🎁 Benefits

  • Comprehensive medical, dental, and vision for you and family.
  • HSAs and FSAs available.
  • 401(k) with matching.
  • 20 days PTO plus anniversary day (max 30).
  • 9 paid holidays including floating holiday.
  • Pet insurance discount up to 50%.
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