Lead Business Systems Analyst, Sales Systems

📋 Description

• Lead global sales systems initiatives across Salesforce and related tools like Highspot, Gong, and Sales Navigator.
• Own a portfolio of sales process areas and tech capabilities to improve workflows.
• Partner with cross-functional teams to define priorities and deliver scalable solutions.
• Develop 12–18 month roadmaps translating priorities into projects, milestones, and success metrics.
• Analyze complex problems, evaluate data, and design scalable, user-friendly processes.
• Identify and pilot AI opportunities across the sales tech stack to drive adoption.

🎯 Requirements

• 10+ years in business systems analysis, sales systems, or revenue tech.
• Led large-scale, complex initiatives with cross-functional execution.
• Owned a domain/portfolio and translated strategy into roadmaps and outcomes.
• Strong expertise in requirements gathering, process/workflow design, testing, and change management.
• 6+ years hands-on Salesforce or CRM experience; familiarity with sales workflows.
• Experience identifying AI-enabled use cases in sales tech; pilot design and outcomes.
• Salesforce Administrator Certification preferred; Advanced Admin/Developer a plus.

🎁 Benefits

• Base salary range plus equity eligibility.
• Hybrid work: in-office 1–2x/month in SF/NY.
• PinFlex program and flexible work options.
• Inclusive, equal-opportunity employer.
• Growth opportunities and AI-related initiatives.