Related skills
nlp data engineering sql python langchain📋 Description
- Owns the product analytics roadmap for the Contact Center space.
- Drive day-to-day product analytics and build scalable analytical solutions.
- Lead end-to-end measurement for AI systems, linking metrics to outcomes.
- Collaborate with engineering to define scalable logging and observability.
- Lead design and evaluation of A/B and causal tests to quantify impact.
- Translate insights into strategic recommendations for senior leaders.
🎯 Requirements
- 8+ years in a quantitative field; Masters/PhD a plus.
- Strong Python, SQL, and A/B testing expertise.
- EDA, hypothesis testing, regression, NLP, ML basics.
- LLM architectures: prompts, retrieval augmentation.
- Data engineering foundations; build pipelines and metric systems.
- Communicate insights to technical and non-technical audiences.
🎁 Benefits
- Bonus or incentives and equity programs.
- Comprehensive benefits package and travel credits.
- Inclusive, collaborative culture and hybrid-friendly policies.
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