Workplace & Experience Manager

Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Grant Thornton, and Latham & Watkins, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.

Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.

About the role

We’re hiring a Workplace & Experience Manager to support and grow Laurel’s San Francisco hub. This role is central to making our workplace run smoothly, creating a welcoming and productive environment for employees and visitors. Initially, you’ll take ownership of day-to-day office administration and operations, with the opportunity to expand into broader responsibilities as Laurel continues to scale.

This is a great opportunity for someone who enjoys being at the heart of a high-growth company, thrives in dynamic environments, and takes pride in building systems and experiences that make others’ work better.

What you will do:

• Office Operations: Manage daily operations of the San Francisco office, ensuring a safe, professional, and welcoming environment.

• Administrative Support: Provide scheduling, expense, and logistics support for office leadership as needed.

• Facilities & Vendors: Serve as the point of contact for building management, vendors, and office service providers.

• Events & Programs: Coordinate onsite events, team gatherings, and office-wide programs that foster culture and collaboration.

• Travel & Logistics: Support occasional travel coordination and employee logistics for visitors to the SF office.

• Operations Expansion: Over time, take on cross-functional projects in operations and program management to support Laurel’s broader growth and efficiency.

• Employee Experience: Ensure employees and guests feel supported—helping with everything from onboarding setup to day-to-day needs in the space.

You will be a great fit if you have:

• 3+ years of experience in office management, administrative support, or operations in a fast-paced environment.

• Strong organizational and multitasking skills with attention to detail.

• Excellent communication skills and the ability to build strong working relationships across teams.

• A proactive, problem-solving mindset—you anticipate needs and address issues before they become problems.

• Comfort working independently and handling confidential information with discretion.

• Ability to thrive in a dynamic, high-growth environment where responsibilities evolve over time.

Nice to haves:

• Experience in program/project management.

• Prior exposure to operations in a startup environment.

• Event planning or vendor management experience.

• Comfort with productivity tools (e.g., - Suite, Slack, Asana, or similar).

• Previous experience with building out and launching new office locations.

Flexibility and Logistics

Location: This role is based in Laurel’s San Francisco office with a regular in-office presence required.
Visa Sponsorship: Unfortunately, we are unable to sponsor visas at this time.
Compensation & Benefits: Competitive salary, equity, comprehensive medical/dental/vision coverage, 401(k), wellness/commuter/FSA stipends, and other perks.

Why join Laurel:

• To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian

• A smart, fun, collaborative, and inclusive team

• Great employee benefits, including equity and 401K

• Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team

• An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time

We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. 

If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!