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saas project management onboarding stakeholder management implementation📋 Description
- Proactively manage full implementation for your book, with status and risk visibility
- Partner with customers to capture requirements and advise on Miter configuration
- Migrate employee and payroll data from legacy systems into Miter
- Provide training and product guidance to employers and brokers
- Troubleshoot blockers quickly, maintaining trust with the customer
- Collaborate with Product and Engineering to speed launches
🎯 Requirements
- 3+ years in SaaS implementation, onboarding, consulting, or project management
- Excellent written and verbal communication; simplify complex concepts for non-experts
- Proven ability to manage multiple projects and stakeholders simultaneously
- Customer-first mindset with high empathy and ownership
- Strong problem-solving skills and ability to adapt when priorities shift
- Detail-oriented with exceptional organizational skills
🎁 Benefits
- Competitive compensation: salary, commission, and equity packages
- Medical insurance: comprehensive medical, dental, FSA, vision plans
- 401(k) retirement plan: company-matched contributions
- Unlimited PTO: time off to recharge
- Parental leave: 16-week paid leave for all parents
- Learning & Development: annual educational allowance
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