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compliance onboarding kyc english mandarin📋 Description
- Verify customer documents during onboarding for authenticity and compliance.
- Be the POC for business escalations; provide updates and resolve cases quickly.
- Identify issues/opportunities from daily work and escalate to manager.
- Participate in additional projects/tasks as assigned.
- Monitor SLAs to align with team and business goals.
- Maintain strict adherence to KYC standards and procedures.
🎯 Requirements
- Strong customer-centric mindset
- Good oral and written communication in Mandarin and English
- Quick learner with strong adaptability
- Effective communicators across teams
- Detail-oriented and proactive problem-solving
- Able to work under pressure with time constraints
🎁 Benefits
- Be the customer's partner on the inside
- Do it. Own it
- Continuously improve
- Build each other up
- Help each other grow as professionals
- Apply today
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