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Added
14 days ago
Location
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Full time
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Related skills

jira ironclad complyadvantage ddq due diligence

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors.

Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms.Our team of over 600 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success.

As Kpler continues to scale, the requirement to build strong and efficient processes is essential to delivering a seamless experience for our Legal, Risk & Compliance (LRC) function. We are seeking a DDQ Paralegal to manage and streamline our due diligence response process while supporting the ongoing optimisation of LRC systems, tools, and workflows.

You will play a key role in strengthening the operational backbone of the LRC team - taking

ownership of DDQ responses, coordinating cross-functional input, managing internal and external information requests, and driving process improvements. You will also support systems administration and ensure consistent compliance with regulatory and investor requirements. Your work will enable scalability and ensure a smooth, responsive experience for internal teams and external stakeholders globally

Responsibilities - Due Diligence Coordination

  • Coordinate the completion of Due Diligence Questionnaires (DDQs), including those withtechnical and cybersecurity inquiries, collaborating with relevant departments (IT,Engineering, LRC).
  • Assist in gathering, organising, and formatting responses to DDQs, ensuring accurate andcompliant responses to technical questions.
  • Maintain up-to-date templates and document repositories for frequently asked questionsand recurring DDQ topics.

    • Responsibilities - LRC Systems & Process Management

  • Maintain, update and optimise workflows across LRC systems (e.g., Jira, IronClad,ComplyAdvantage, shared LRC drive).
  • Act as LRC’s SME for Jira ticketing system, ensuring team-wide adoption and consistency.
  • Collaborate with IT and cross-functional teams to troubleshoot challenges and implement system improvements.
  • Manage user access and permissions across LRC platforms, ensuring compliance and accuracy.
  • Identify opportunities to automate, simplify and scale processes across the LRC function.

    • Responsibilities - LRC Support & Management

  • Organise and manage support pathways; escalate complex requests to appropriate LRC team members and/or any other internal/external stakeholders.
  • Respond to initial queries (e.g., policies, systems, workflows) and ensure efficient request resolution through Jira, centralised inbox or designated slack channels.
  • Monitor ticket resolution times and maintain SLA performance standards, providing insights for continuous improvement.

    • Responsibilities - Data & Compliance

  • Maintain a secure and organised database of legal, technical, and compliance documents for efficient DDQ reference.
  • Maintain up-to-date templates and document repositories for frequently asked questions and recurring DDQ topics.
  • Ensure data accuracy and integrity across all systems, adhering to internal policies and data protection standards.
  • Support LRC processes including reporting, audit preparation, and access control.

    • Experience and Skills

  • Bachelor's degree in Law
  • Knowledge of IT/computer science is an asset
  • Proven experience as a Paralegal
  • Excellent research, analytical, and organisational skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • “Get up and go” attitude – you will do your best at all times
  • Familiarity with ticketing systems (such as Jira) and basic legal technology automation
  • Strong organisational skills and attention to detail, with the ability to manage multiple tasks and resolve issues effectively
  • Clear and proactive communication skills in English, both written and verbal, with the ability to support stakeholders across different functions and locations
  • Adaptable, curious and motivated to learn and grow within a collaborative LRC team

    • Additional Information

    We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you’ve found your ideal destination. Are you ready to embark on this exciting journey with us?

    We make things happen

    We act decisively and with purpose, going the extra mile.

    We build
together

    We foster relationships and develop creative solutions to address market challenges.

    We are here to help

    We are accessible and supportive to colleagues and clients with a friendly approach.

    Our People Pledge

    Don’t meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don’t match 100% of the job requirements. Don’t let the confidence gap stand in your way, we’d love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team.

    Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.

    By applying, I confirm that I have read and accept the

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