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Job Summary Koddi is looking for an Associate Account Manager to join its growing client services team. Koddi is committed to recognizing and rewarding high performing team members and creating an environment where they can drive strong results for our clients and partners. As an Associate Account Manager, you will be an integral part of a team that serves as the epicenter for client activity, applying the right mix of products, solutions, and services to maximize client success. You will be responsible for expanding existing relationships, ensuring the client's goals are met.
WHAT WILL YOU DO?
- Manage top-tier client accounts, providing expert guidance and responsive support to ensure satisfaction and portfolio growth
- Lead strategic account practices and align them with business objectives to drive measurable outcomes
- Analyze account performance using advanced data and reporting skills to inform decision-making and optimize client health
- Partner with cross-functional teams to address complex client needs and implement effective solutions
- Communicate proactively and effectively to exceed client expectations and foster long-term engagement
- Demonstrate thought leadership in client meetings, presenting data-driven recommendations and strategic insights
- Advocate for client need
WHAT SKILLS OR EXPERIENCE WILL YOU BRING?
- Bachelor’s degree required; Master’s degree or relevant certifications a plus
- Minimum of 2 years of professional experience in client-facing roles, with proven success managing enterprise or strategic accounts
- Deep understanding of digital marketing strategies, CRM systems, and performance metrics
- Strong analytical background, including experience in data analysis, reporting tools, and campaign optimization
- Exceptional communication and collaboration skills, with experience influencing stakeholders at multiple levels
- Demonstrated ability to retain and grow accounts, maintain trust, and deliver exceptional client service
- Proficiency with CRM tools and the ability to turn insights into actionable strategies
- Experience mentoring or leading junior team members a plus
- Highly organized, detail-oriented, and able to manage multiple complex projects simultaneously
- Self-starter with a proactive mindset and a passion for delivering measurable client results
