Rewrite and reorganize existing content to improve customer understanding
Create clear documentation including guides, product walkthroughs, videos, screenshots
Translate technical docs into simple, practical guidance
Use support trends and feedback to identify gaps and prioritize content
Review content regularly to stay up-to-date with product changes
Collaborate with Product, Engineering, and Support on launches

🎯 Requirements

1–3 years creating user guides, help center articles, or similar docs
Strong written English; write clear, easy-to-understand content
Ability to turn complex information into practical guidance
Experience with Intercom, Notion, Salesforce, or Zendesk
Proactive, curious, ownership of content accuracy
Cross-functional collaboration and clear communication

🎁 Benefits

Permanently Remote
Pay wired directly to your bank account
$50 monthly Medical Stipend
Annual Bonus
Flexible PTO
Career fast track and internal mobility

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Content Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot