Partner Enablement Specialist (Hybrid)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

As a Partner Enablement Specialist, you play a pivotal role in growing our Channel business by providing Partners with the tools to sell KnowBe4 products to their customers and increase net new revenue. Working closely with Partner Account Managers, you will coordinate and execute onboarding and ongoing enablement sessions with partner sales, marketing and technical teams. Your primary responsibility is to deliver empowering enablement sessions leaving our partners with knowledge, skills, and resources to market, sell and support our products. 

Responsibilities:

• Conduct in-person and virtual training programs for partners with executive-level presentation skills and strong stage presence
• Develop and deliver specialized sales training content tailored to different customer segments
• Enable partners to effectively position and sell product offerings across diverse vertical markets
• Collaborate with Partner Account Managers to determine enablement needs for Partners
• Effectively deliver enablement sessions to enhance partners understanding of market trends, best practices, KnowBe4 products and the Partner Portal
• Orchestrate engaging workshops, webinars and enablement sessions, leading partners to complete certifications and submit deal registrations
• Help partners articulate the value proposition of KnowBe4’s products and how it will improve customers security posture 
• Cultivate relationships with Partner Account Managers and Partners to understand their unique needs and challenges, and support addressing those needs
• Engage partners in discussions on how to overcome customer pain points and objections 
• Provide feedback to Partner Account Managers on the effectiveness and participation throughout enablement sessions 
• Serve as a subject matter expert for KnowBe4's products to the partner sales team 
• Promote and be well versed in KnowBe4’s product offerings 
• Build company credibility, brand value, and trust with  our partners 
• Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with the Administration Policy

Qualifications:

• 5+ years of experience in SaaS sales, sales enablement, or channel management roles
• Previous experience working with channel partners and indirect sales models
• Training certification or adult learning methodology experience
• Experience with partner portal management and enablement platforms
• Knowledge of partner ecosystems 
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• High school diploma required 
• Bachelor’s Degree in a relevant field a plus
• Proficiency in Salesforce, learning management systems, Google and Microsoft Office Suite preferred
• Executive presence and strong stage presence for delivering impactful training sessions to diverse audiences
• Demonstrated ability to train sales teams on consultative selling methodologies across various customer segments 
• Demonstrated sales experience in a customer-facing role within the SaaS industry
• Willingness and ability to travel domestically up to 40% of the time (approximately 2 trips per month)
• Excellent presentation, communication, and interpersonal skills
• Collaborative mind-set to work with various internal and external teams
• Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
• Excellent time management and organization skills
• Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of channel partners
• Passionate about business and willing to go the extra mile
• Fluent in English (written and verbal)

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