Jr. QA Content Review Specialist (Remote) (Position located in Brazil)

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links. Careers Page: https://www.knowbe4.com/careers/locations/sao-pauloGlassdoor: https://www.glassdoor.com/Location/KnowBe4-S%C3%A3o-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQegLinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

In this fun, fast-paced role, you will support our Courseware publishing team by assisting with quality assurance for new eLearning content maintenance projects, and customization projects. Duties include auditing content at various stages of the project from storyboards to graphic assets to final modules and assets for the KB4 Learning Management System, the ModStore.

Responsibilities:

• Review eLearning modules and provide feedback to courseware staff
• Review and provide suggested edits for module, descriptions, storyboards, and other deliverables
• Review graphics deliverables as to quality and adherence to courseware standards
• Test built modules for functionality and adherence to accessibility standards
• Create and review accessible PDFs
• Provide feedback in a collaborative way that helps to enhance all of the departments in courseware
• Participate as needed with collaborative projects across publishing teams
• Exercise independent discretion on assigned projects

Requirements:

• B.A. in English, Linguistics, Instructional Design/Education
• C2-level proficiency in the English language - U.S. dialect
• Experience with GSuite or Microsoft Office Suite
• Strong written and verbal communication skills
• Excellent internal customer service skills and attention to detail
• Experience with web-based project management systems
• Experience with web browsers (Chrome, Internet Explorer, etc.)

Our Fantastic Benefits