Forge relationships with new customers and executives; understand objectives
Lead onboarding: config, training, initial phishing campaigns, change management
Monitor usage, adoption, and health metrics
Conduct periodic business reviews to confirm satisfaction and adoption
Drive cross-functional initiatives to improve customer experience
Coordinate with technical support for complex questions

🎯 Requirements

Associate's degree or equivalent preferred
Experience with Salesforce or other CRM
Proficiency with Microsoft Excel and Word
Experience with Gmail and Google Docs
Excellent verbal and written communications
Excellent time management and organization skills

🎁 Benefits

Company-wide bonuses based on monthly sales targets
Employee referral bonuses
Adoption assistance
Tuition reimbursement
Certification reimbursement
Certification completion bonuses

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