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crm customer support salesforce german onboarding📋 Description
- Forge relationships with new customers and understand objectives
- Develop strategy/plans to achieve customer objectives (consultative)
- Leverage KnowBe4 tools to enhance the customer journey
- Manage onboarding: configuration, training, phishing campaigns
- Monitor usage, adoption, and health metrics
- Drive renewal and cross-sell opportunities
🎯 Requirements
- Fluent in German
- Associate’s Degree or equivalent work exp (preferred)
- Experience with Gmail and Google Docs
- Salesforce or other CRM experience (preferred)
- Familiarity with IT Security concepts
- Strong verbal and written communications
🎁 Benefits
- Company-wide bonuses based on monthly sales targets
- Employee referral bonuses
- Adoption assistance
- Tuition reimbursement
- Certification reimbursement
- Certification completion bonuses
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