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upselling customer service retail merchandising teamwork📋 Description
- Create a comfortable, uplifting end-to-end customer experience.
- Actively listen to customer needs; guide from greeting to purchase.
- Lead product fittings to ensure correct size first time.
- Stay knowledgeable on growing product assortment; wear Knix.
- Merchandise products to reflect the brand and drive sales.
- Escalate issues to Store Manager and maintain store standards.
🎯 Requirements
- Previous experience in customer service is asset; great with people.
- Warm demeanour with a 'get it done' approach.
- Great team player and collaborator.
- Resourceful with a keen ability to resolve customer issues.
- Must have work authorization to work in Canada; 18+.
- Ability to lift and move up to 25 lbs for long shifts.
🎁 Benefits
- Competitive pay plus monthly bonus.
- Employee discounts up to 50% on Knix products.
- Parental Leave Top-Up Program.
- Mental health & wellness platform access.
- Inclusive, diverse workplace culture.
- Advancement and recognition opportunities.
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