Related skills
sales customer experience retail merchandising leadershipπ Description
- Coach and develop a team of associates with the Store Manager.
- Deliver exceptional customer experience from entry to exit.
- Lead sales, service, product knowledge, and store operations.
- Manage day-to-day operations, visuals, and merchandising.
- Build community, engage customers, and drive results.
- Stay knowledgeable on product assortment and embody the Knix brand.
π― Requirements
- Previous retail lead/management experience leading a similar size team/store volume.
- Ability to lead your team to drive business results and customer experience excellence.
- Proven experience recruiting, developing, and retaining high-performing teams meeting KPIs.
- Experience planning and executing community events both in-store and out-of-store is an asset.
- Open availability including evenings, weekends, and holidays.
- Must have work authorization to be legally employed in Canada and be 18+.
π Benefits
- Competitive pay: base salary plus bonus and performance-based increases.
- Health benefits from day one and mental health/wellness platform access.
- Parental leave top-up up to 80% of salary.
- GRSP program that matches up to 3% of pay.
- Generous product discount up to 50%.
- Career advancement with regular awards and growth opportunities.
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