Senior UI/UX Designer

Austin, TX  |  Hybrid (Minimum 4 days in office)  |  Full Time  |  https://kizen.com

At Kizen, we’re engineering a more humane future where AI drives universal healthcare, more impactful work, world-class education, exceptional customer experiences, and — overall — a more fulfilling human experience.

Kizen is on a mission to give every team member an AI Assistant - turning every company into an AI-company, every worker into an AI-Enhanced Worker, and every Process into an AI-optimized, continuously improving process. Kizen is the first GenAI enterprise application builder. Businesses of any size, within any industry can build AI assistants for complex jobs across healthcare, finance, and HR and modern enterprise applications - like CRMs, Workflow Automation, Real Time Dashboards, and Secure Portals in minutes and perfect them in an afternoon. Kizen helps teams systematically improve processes and business outcomes with data-driven insights and powerful automation with access to all the latest AI models.

Our core values are the heart of Kizen’s DNA. They are baked into our culture, drive our decisions, and manifest in how we treat our customers, partners, and each other. We are:

• Customer Obsessed. We are fanatical about making our customers wildly successful. We adopt our customers’ missions as our own, and do not rest until they have made their mark on the world and achieved every last goal.
• Fiercely Kind. Kindness is a way of life, so we strive to be a force for good in all we do. We value all people, treating others with unwavering respect, compassion, and understanding. In the spirit of stewardship, we aim to leave things better than they were.
• Relentlessly Excellent. We build amazing teams and unleash their talents. We approach our work with a sense of urgency, always giving our best effort, then trying to do a little better. We operate with complete transparency, creating trust and resolving issues faster.
• Amazingly Fun. Doing the job of your dreams should be outrageously fun. We laugh a lot, and celebrate early and often. We embrace an attitude of optimism and genuinely enjoy collaborating.

Do you strive to make the complex understood and create satisfying user interfaces?

We are looking for a hands-on Senior UX Designer with a history of quality product design as we bring our next-gen platform to the world. 

This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As the product team’s UX Designer you’ll be working directly with our CTO and VP of Engineering to design and build sophisticated yet elegant user interfaces for the Kizen platform and solutions.

We have an established design system, and in this role, you should roughly spend 80% of your time devoted to features and improvements within the existing design system, and 20% making improvements to the system itself (or self-guided design).

You’ll be a key participant in all of our requirements grooming meetings where the critical decisions about the direction and features of our product are discussed.

User Experience Excellence

• Review and contribute design guidance to feature tickets
• Collaborate with product and engineering to ideate on solutions to use-cases from existing customers and internal stakeholders
• Illustrate design ideas using storyboard, process flows, and sitemaps
• Maintain a competitive edge against competitor products and industry trends

Testing and Verification

• Utilize a metrics based approach to evaluate customer feedback (in collaboration with our Product team) to prioritize where we should improve our UI to maximize user experience
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Review features prior to release for adherence to style guide and design system
• Precision in designs to ensure pixel-perfect mockups to eliminate ambiguity in the dev and QA process

Customer Obsession

• Be the voice of the customer
• Understand product specifications and user psychology and predict what might work for both
• Conduct layout adjustments based on user feedback

Teammate Enablement

• Maintain and evolve our Figma-based design system
• Create easy to use design tools so that Product Owners can do basic designs using the design system
• Share best practices with devs and team
• Take ideas from concept to completion, managing and executing multiple projects in a fast-paced, forward thinking, and detail and deadline-oriented environment.

• Bachelor’s degree in Marketing, PR, Journalism, Communications, Design; or equivalent relevant Marketing experience 
• 4+ years of UI/UX Design experience within an application
• A portfolio that demonstrates your work experience in this field
• Strong ability to take an idea from concept to full implementation, with an eye for detail
• Experience managing projects and engagements involving multiple stakeholders
• Exceptional collaboration, organizational, and time management skills
• A curiosity and willingness to learn new technologies, navigate ambiguity, and adapt to a quickly changing environment
• Driven and self-motivated, operates autonomously, with a knack for finding and solving problems
• Located in Austin, Texas and eager for 4 days in our Domain office
• Authorized to work in the United States with no restrictions 

Preferred Qualifications

• Additional experience in other roles in the product organization
• Experience designing interfaces with AI interaction surfaces
• Comfortable directly interfacing with customers/users
• Previous start-up, B2B, and/or consulting experience is a plus
• You’re passionate about the role business has to play in positively impacting humanity

We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.

• Career Growth Opportunities
• Engaging Work Culture
• Top-Tier Compensation
• Equity Package
• Healthcare Coverage
• Professional Development Stipends
• PTO 

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. 

The base salary range for this position is $110,000-$130,000 paired with a generous and exciting equity package. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!

OTE - ($126,000 -$150,000)