Commercial Operations Specialist

At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.

We are seeking a highly organized and proactive Commercial Operations Specialist to join our team at KSS. In this role, you will be responsible for monitoring and taking action on email, task system, and phone requests for order entry and general support. You will work with the sales, brand, and operations teams to keep the operation running smoothly and build a robust foundation for the highest-functioning team in cannabis distribution. Using various communication platforms such as Slack, email, and task systems, you will ensure smooth information flow and timely execution of tasks within the organization.

Your primary responsibilities will include pricing, promotion, product, and customer setup, task-based order entry, and providing support to the different teams on Encompass and Encompass Mobile, our internal systems.

Please note, we consider a number of factors such as internal pay parity, relevant experience/skills, geographic location, etc.