Related skills
communication customer experience vendor management team leadership retail leadership📋 Description
- Support a people-first employee experience.
- Model Glossier’s mission and values: customer-focused, inclusive, curious, courageous, discerning.
- Maintain an inclusive and equitable work environment; uphold our Code of Conduct.
- Lead shift meetings and ensure clear team communication.
- Be a knowledgeable resource on product philosophy and standards.
- Manage daily coverage (meals/rest) and Editor Zone Charts.
🎯 Requirements
- 2+ years of supervisory experience in fast-paced retail, customer service, or hospitality.
- Experience promoting a people-first employee culture; inclusive environment.
- Demonstrated outstanding communication that is ongoing, clear, and structured.
- Proven ability to motivate and inspire teams with high engagement.
- Willingness to roll up sleeves and jump in when needed.
- Passion for building exceptional, detail-oriented customer and employee experiences.
- Flexible schedule including evenings, weekends, and holidays.
- Experience executing customer service and operational efficiencies (a plus).
🎁 Benefits
- Full-time roles eligible for competitive compensation and benefits; details at life.glossier.com.
- Part-time roles eligible for competitive compensation and benefits; details at life.glossier.com.
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